How Are Radio Repair Services Made Easier By Communications Specialist Ltd?
As important as it is to have the correct radio communication systems for your operations, you also need to maintain them. With a schedule of preventative maintenance in addition to reacting to damages quickly and efficiently, Communications Specialist Ltd can ensure your equipment is in tip-top condition with the least possible downtime. By signing up for a radio repair Service Contact with us, you will feel the benefits quickly and notice your operations running more smoothly due to an unbroken chain of communication.
At our service repair workshop in Hook, our experienced engineers utilise specialist tools, test and service equipment to facilitate a professional repair at a standard rivalled by none. If you have a Service Contract with us, contact us at any time for a prompt service to ensure you have seamless communications for your business.
Different aspects of radio repair
At Communications Specialist Ltd we do not put all radio repair into one box. With our extensive experience in the industry, we realise that every customer has different needs and levels of ability regarding the maintenance of their radio equipment. For example, there are some user-replaceable components for many radios that the customer may want to change themselves while others would prefer to have no involvement in the fault finding process and leave it all up to us. We are very happy to help you over email or phone to ascertain the issue with your radio or simply receive the item that appears faulty, asses it and send it back working or with an explanation of how to get the results you require from the radio.
Not all radio repair tasks we receive turn out to be damaged radios. Due to the complexity of some modern radio communications systems, there can be a misunderstanding of the symptoms. Sometimes it can be the operation of the radio, a setting in the radio’s configuration or even in some cases, the radio works ok and the problem was because of another outside factor. Interference from neighbouring radio stations or RF (Radio Frequency) emitting equipment such as power lines and generators sometimes cause symptoms that can be mistaken for a faulty radio.
In cases like this, we are more than happy to help you through the process of tracking down the issue and mitigate it in any way possible. We are only ever one call away to ensure your two-way radio issues are solved quickly.
Replacement of parts as and when needed
We have a large stock of parts for most brands of radio but there can be a case where a part that rarely fails is needed and we must order this in. To ensure customer satisfaction and that your operations run smoothly, depending on the Service Contract you have agreed on, temporary replacement radios can be supplied while waiting for the parts to arrive to fix yours. In some cases, it might not be possible to repair a very badly damaged radio. If a radio is beyond economical repair then we will issue a report justifying the case where a replacement radio is advisable.
Contract work – Another essential feature of our radio repair services is the annual contracts that we provide to our clients. Such services help in free services for a certain period of time for which the contract has been signed. In this way also, there is very little worry for the clients. They can simply send a request and we will look into quick repairs and seamless functioning of their networks.